Lenders Trust Us to Solve Their Most Pressing Communications Compliance Challenges
We empower companies in the lending and mortgage industry to meet CFPB and state oversight obligations and to simplify social media and website monitoring.
Get the Guide: Advertising Recordkeeping Requirements
Mortgage companies, credit unions, banks, payday lenders, foreclosure relief and other lending services are required to retain and monitor digital content, including social and web communications. Doing this manually takes up valuable resources. Smarsh helps lenders seamlessly comply with FFIEC guidance, Fair Lending Laws, the Truth in Lending Act and FTC rules, among other regulations. Lenders trust our deep understanding of the compliance challenges they face and our proven ability to help them meet their regulatory obligations.
Our solutions deliver benefits for lenders of all sizes
Regulatory compliance
Preserve and store data on tamper-proof media to meet FFIEC guidance, CFPB and state oversight obligations and other advertising records rules.
Exam tested
Locate and retrieve electronic communications quickly and be prepared with on-demand data production.
Compliance workflow
Customize monitoring policies and keyword lists and streamline compliance review workflow.
Automate social media monitoring
Automated tagging and flagging policies alert you to risks hidden in your data.
Audit trail for compliance
Show proof of monitoring procedures through a detailed audit history of every action taken in the platform.
Administration and migration
Whether you’re a one-person operation or have thousands of branches, it’s easy to manage users and migrate data.Whatever your role, Smarsh can make your job easier
Records and compliance managers
Have all content accessible in one place so you can respond to regulatory requests both quickly and easily, as well as conduct internal investigations and audits.
Agents
Capture all communications associated with your work in a compliant, search-ready way. Communicate using the channels you want without worrying about the risks of non-compliance.
Attorneys, clerks & legal staff
Reduce the time and costs associated with e-discovery, activate legal holds and efficiently produce content for audits, investigations or litigation without relying on manual processes.
CTOs, CIOs & IT staff
Centralise archived communications in a single, tamper-proof, WORM-compliant, comprehensive solution for all your content.
Supervisors
Supervise all communications effectively and efficiently using automated message monitoring and review, customisable policies and queues. Track team-based review progress with user-friendly dashboards.Meet regulatory obligations
We understand the complex compiance needs of regulared firms like yours
Other products that may be of interest to you
Ready to enable compliant productivity?
Join the 6,500+ customers using Smarsh to drive their business forward.
Watch it Work
Contact Us
Chat