Top 4 Ways to Reduce Challenges with Automation

Responding to records requests is time consuming, can drain your personnel resources, and failing to respond quickly may open your agency up to litigation.

Through automation your department can expect to have a streamlined, efficient, and timely approach to producing/managing records.

Overcoming the 4 Challenges:

  • Massive volume of records to capture
  • Inability to respond to inquiries rapidly
  • Reproducing social media content
  • Limited community outreach
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EASILY RESPOND TO FOIA REQUESTS ACROSS ALL YOUR COMMUNICATIONS

The Archiving Platform™ from Smarsh makes recordkeeping and responding to FOIA requests quicker and easier. Unlike other legacy archiving options that specialize in one content type, our comprehensive platform works across social media, web, video, instant and text messaging, and email—and archives them in a single location. In turn, you can reduce the cost of multiple systems and the burden on the internal teams who respond to record requests.

Benefit from:

  • Single, universal search across all archived messages
  • Export content for record requests, litigation, and other discovery events
  • Scalable technology that keeps in line with state and local requirements
  • Increased employee efficiency and reduced costs

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