Modernizing Records Management

Constituents demand an efficient and transparent public records request process from their state and local governments. However, records management can get complicated when a modern hybrid work environment, numerous collaboration tools, the adoption of social media and the rapidly growing amount of communications data is added to the mix.

Fortunately, records management challenges can be conquered by examining the impacts and implications of modern technology — and using it to your advantage.

In this brief, you'll learn:

• How the surge in electronic communications can complicate open records requests
• How records management laws are modernizing to accommodate communication trends throughout the U.S.
• What agencies need to consider when modernizing their records management infrastructure

Get this brief to explore how state and local governments can prepare for future change.