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  • Bloomberg
  • Mimecast
  • Barracuda
  • Arctera (Veritas)
  • Proofpoint

Smarsh vs. Bloomberg

Smarsh is solely focused on helping financial firms achieve their communications compliance objectives. In contrast, Bloomberg is primarily a media company that provides technology solutions.

 

Smarsh

Bloomberg

Why it matters

Compliance-focused

    

Bloomberg started as a finance and media company. Smarsh has 20+ years of experience helping firms meet recordkeeping and supervision requirements from the SEC, FINRA and more.

Easy to use

    

Bloomberg customers have expressed that their Bloomberg solution isn't easy to use. Smarsh makes compliance easy with powerful tools that are accessible from a centralized dashboard.

Support

    

Bloomberg customers have expressed frustration with customer support. Smarsh is your partner and an extension of your compliance support team.

Innovative roadmap

    

Bloomberg may be slow to respond to feature requests. Smarsh continually innovates to help you prepare for what comes next.

Smarsh vs. Mimecast

Smarsh is solely focused on helping financial firms achieve their communications compliance objectives. In contrast, Mimecast is a cybersecurity-first provider.

 

Smarsh

Mimecast

Why it matters

Compliance-focused

    

Mimecast is primarily a security company. Smarsh has 20+ years of experience helping firms meet recordkeeping and supervision requirements from the SEC, FINRA and more.

Direct capture and context preservation

    

Mimecast has fewer API and direct capture from source options. Smarsh captures more than just messages. We archive metadata to help compliance teams understand the full context of conversations.

Flexible pricing

    

Mimecast may charge data extraction fees, which adds to your total cost of ownership. Pay only for what you need and avoid hidden fees with Smarsh.

Report and audit trail capability

    

Smarsh helps you meet your compliance obligations and eliminates blind spots with proactive and modern reporting dashboards.

Smarsh vs. Barracuda

Smarsh is solely focused on helping financial firms achieve their communications compliance objectives. In contrast, Barracuda is a cybersecurity-first provider and doesn't provide communications and recordkeeping compliance solutions.

 

Smarsh

Barracuda

Why it matters

Compliance-focused

    

Barracuda is primarily a security company. Smarsh has 20+ years of experience helping firms meet recordkeeping and supervision requirements from the SEC, FINRA and more.

Direct capture and context preservation

    

Barracuda has limited content capture capabilities which may expose you to compliance risk. Smarsh captures more than just messages. We archive metadata to help compliance teams understand the full context of conversations.

Search capability

    

Barracuda customers have expressed that Barracuda's archive search tool isn't intuitive. Smarsh can zero in on the specific content you need quickly and easily — with results delivered in seconds.

E-discovery capability

    

Save time and resources with fast searches, specialized e-discovery tools and free self-service exports with Smarsh.

Smarsh vs. Arctera (Veritas)

Smarsh has set the standard for digital communications compliance and risk management in regulated industries for more than two decades. However, Arctera recently separated from Veritas, which may impact the company's ability to meet customer demands.

 

Smarsh

Arctera (Veritas)

Why it matters

Compliance-focused

    

Arctera recently completed its separation from Veritas, which is primarily a data management company. Smarsh has 20+ years of experience helping firms meet recordkeeping and supervision requirements from the SEC, FINRA and more.

Report and audit trail capability

    

Smarsh helps you meet your compliance obligations and eliminates blind spots with proactive and modern reporting dashboards.

Flexible pricing

    

Arctera (Veritas) may be reevaluating its future pricing. Pay only for what you need and avoid hidden fees with Smarsh.

Innovative roadmap

    

There are industry concerns that Arctera's spinoff may impact the company's ability to meet customer requirements. Smarsh continually innovates to help you prepare for what comes next.

Smarsh vs. Proofpoint

Smarsh is solely focused on helping financial firms achieve their communications compliance objectives. In contrast, Proofpoint is a cybersecurity-first provider.

 

Smarsh

Proofpoint

Why it matters

Compliance-focused

    

Proofpoint is primarily a security company. Smarsh has 20+ years of experience helping firms meet recordkeeping and supervision requirements from the SEC, FINRA and more.

Flexible pricing

    

Proofpoint customers have expressed frustration with unplanned costs due to Proofpoint's unique pricing structure. Pay only for what you need and avoid hidden fees with Smarsh.

Innovative roadmap

    

While Proofpoint has yielded some recent innovation, it is primarily focused on security. Smarsh continually innovates to help you prepare for what comes next in the regulatory environment.

“Email is such an important, vital piece of business these days. With our previous provider, I was constantly on hold, or directed to a different person. I couldn’t get what I needed from customer service, and my searches were very slow. I would get a lot of junk emails in my random searches that I would have to wipe out, and moving from one screen to the next when reviewing email was cumbersome.”

-- Michelle Glicklin, Principal Vice President and Compliance Officer at McLaughlin Ryder Investments, Inc.

“Although we were able to capture what we needed using our old platform, using Smarsh is so much more efficient. Our reviewers can do their jobs better now because they know the system will deliver exactly what it needs to deliver, when we need it delivered.”

-- Melissa Haberstich, Surveillance and Reporting Compliance Manager at CUNA Brokerage Services/TruStage

“Since we had issues with the previous vendor’s customer service, the implementation seemed daunting. Smarsh immediately put us at ease and took care of everything.”

-- Geoffrey Moore, VP of Information Technology at ValMark Securities, Inc.

“Everyone has been instantaneously responsive. The longest I have ever been on hold with Smarsh is two minutes. Meanwhile, I’m still trying to resolve outstanding problems with our previous solution and getting nowhere.”

-- Michelle Glicklin, Principal Vice President and Compliance Officer at McLaughlin Ryder Investments, Inc.

“The primary issue with our previous providers was a lack of meaningful customer support. When you’re being audited, that’s not what you want to encounter. With Smarsh, when I pick up the phone, I know I’m going to get someone who can answer my questions quickly — it doesn’t take days to get a response.”

-- Ron Lutz, Director of Technology at PFG/Vicus Capital
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