Cloud
On-Prem

Empower team communications for the 21st century

Slack is one of the fastest growing enterprise collaboration solutions. It makes teamwork effortless by hosting all communications, tools, files, images and more on one platform, creating millions of electronic records daily. However, without the right solution in place to govern usage, Slack opens an enterprise up to risk—of breach, data loss, and noncompliance with regulatory mandates. Empower your teams to confidently communicate instantly while guaranteeing regulatory compliance with Smarsh.

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  • Compliant collaboration: Smarsh provides native compliance and governance for all Slack content. Employees can collaborate seamlessly while meeting strict SEC, FINRA, FCA, MiFID II and other records retention compliance requirements. Direct integration supports capture of one-to-one, group and channel communications, along with files that are shared as part of a conversation.
  • Protection for Slack content: API-based capture of all Slack conversations catalogues your content in context, providing more powerful / robust threat and opportunity analysis. Slack content can be automatically ingested, indexed and retained in the Smarsh archive in a “search-ready” state, and is accessible at any time. Policies can be applied at a global level to help meet regulatory, legal and corporate obligations. All content, including in-file text, can be inspected to minimize potential data loss, mitigate compliance issues and quickly alert reviewers to policy violations.

  • Reduction of e-discovery and supervisory complexity: All content is captured in its native format with message threading for context for a complete view into employee interactions. Content can then be retained in your Smarsh archive for easy and efficient e-discovery. Content can also be sent to any other archive or ECM solution. An included audit trail tracks all review sessions and actions taken on specific messages. Purpose-built escalation workflows route Slack messages to supervisors for further review. These full supervision capabilities help regulated firms to meet compliance requirements with ease.
  • End-to-end security: Whether data is in transit or at rest.

Key Features

API driven Capture

Direct source capture

Smarsh captures Slack content directly from the source through an API integration. Content is retained in its native format with chain of custody preserved.
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Message threading and attachments

All messages are captured together with links, files, images, videos and other attachments. Message threading displays conversations as they originally happened for ease of review.
Capturing communications in full and in context

Contextual capture

Smarsh captures all content in full conversational context including mentions, GIFs and emojis for the best visibility into what happened and when.
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Content monitoring

Policies based on lexicons or patterns can be defined to flag text and file content for review. With certain deployments, alerts can then be generated based upon keyword or phrase matches and sent to reviewers and / or the violator's manager.
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Powerful search

All messages are automatically indexed for speedy retrieval. Users can search for Slack content based on user, date range, keywords, or content tagged to specific cases, events or topics.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management
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Smarsh or external archive support

Slack communications can be sent seamlessly to your Smarsh archive – an immutable and context-aware data store - or any other archive, application or data lake. Applications are available for optimized supervision and e-discovery.