Compliance

Smarsh Is A Category Leader in Communication Surveillance Solutions

October 24, 2024by Smarsh

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For the second year, we’ve been named a Category Leader in the Chartis RiskTech Communication Surveillance Quadrant. We’re proud of this recognition, because Chartis Research is a major thought leader in the global risk technology market and offers comprehensive research and insights on risk management, compliance, and financial technologies.

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Technology and regulations have outpaced most compliance operations

Financial institutions face constant challenges in the rapidly evolving communication landscape. Compliance teams must navigate the complexities of monitoring multiple channels with increasingly complicated data. To address these challenges, organizations need more than lexicon-based monitoring to meet recordkeeping requirements. More advanced behavioral monitoring such as artificial intelligence (AI) and machine learning (ML) capabilities are crucial for these regulated organizations.

As the preferred provider of communication surveillance solutions, Smarsh stands out with our unique combination of technology, strategy and resources. Our comprehensive communications intelligence solution, Enterprise Conduct, offers the agility and scalability to comprehensively address risks across all communication types.

Smarsh Enterprise Conduct: AI-powered communications surveillance for financial institutions

Smarsh Enterprise Conduct represents the next generation of communication surveillance innovation and is the only regulatory-grade AI supervision and surveillance solution for communication compliance.

With Enterprise Conduct, financial compliance professionals can execute an effective and efficient compliance strategy that can keep up with evolving collaboration trends, technologies and regulations.

Ensure comprehensive risk coverage

Enterprise Conduct offers extensive coverage by surfacing business-critical signals from more than 100 communication channels. Operating at an unparalleled scale, our AI technology meets regulatory standards and empowers compliance teams to identify and address complex issues quickly and effectively, reducing unnecessary alerts with the fastest time-to-value in the market.

Streamline operations for increased efficiency

Enterprise Conduct is the first communications surveillance offering to combine customizable and continuously improved machine-learning models with simplicity. Achieve up-to-95% reduction in false-positive results and up to five times more escalations than with traditional lexicon-based surveillance solutions. Compliance teams can boost productivity by reclaiming time spent on manual tasks and unnecessary reviews.

Implement compliance initiatives faster and with greater control

Unlike traditional offerings that rely heavily on complex coding or professional services, Enterprise Conduct revolutionizes the process of creating and validating risk coverage with its intuitive, no-code platform. It’s purpose-built to empower those closest to the risk to create custom risk scenarios to fit specific financial use cases — enabling stronger explainability to both internal teams and auditors alike.

Communications surveillance for the future

Communications data volumes continue to expand exponentially. Collaboration technologies continue to evolve. And regulatory bodies will continue to require firms to have comprehensive compliance processes and operations.

It’s more important than ever to find a partner who understands how the intersection of communications, technology and regulations will impact your firm.

Get the full details of Smarsh Enterprise Conduct here, and learn why we are a Chartis category leader.

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