Smarsh Annual Services Plan: Designed for the Agile Enterprise Platform Customer
Leading organizations operate at a “go, go, go” mentality. Staying ahead and being at the forefront of your industry means being nimble. Not every communications data management solution enables that, but that’s why you chose Smarsh Enterprise Platform.
And now, we’re making it even easier — and more cost-effective — for our Enterprise Platform customers to get the services they need, when they need them, and within their existing budget.
Why it matters
Financial services firms can simplify the adoption of services to support, accelerate and enhance their communications data and compliance programs using the Smarsh Annual Services Plan. This comprehensive services delivery model eliminates the need for complex statement of work requests and provides a holistic, subscription-based approach to helping your organization maximize Enterprise Platform’s performance.
Introducing: The Smarsh Annual Services Plan
As companies race to keep up with the pace of regulatory change, they find an increased demand not just for subject matter expertise, but for services that help manage the increased workloads on their compliance teams. To successfully stay ahead, they need the right services at the right time, and without the delays onerous internal approval processes can cause.
The Smarsh Annual Services Plan (ASP) enables large and global financial firms to achieve greater control, faster time to value, and lower costs.
The Smarsh ASP provides on-demand expertise to help your organization navigate and manage all aspects of Enterprise Platform. The wide range of service offerings allows flexibility without being locked into a preselected set of services. Smarsh professionals will work with your business to map its annual needs, plan milestones, and adapt within an ongoing partnership to switch to different services when needed.
This can be critical for regulated organizations that discover they require additional support to manage risk.
For example, you may find that you need to free up internal resources from the burden of administrative operational overhead to focus on high value tasks. Or you may need help with embedded expertise for workflow tasks such as building, managing or augmenting AI/ML and lexicon-based policies. With Smarsh ASP, you can overcome various needs or challenges as your business pressures change.
How does the Smarsh Annual Services Plan work?
You control how and when you spend your firm’s ASP budget and when to accelerate service engagements. With the ASP, you’ll receive tailored guidance on mapping annual needs and project milestones, allowing you to plan with confidence. Best of all, you’ll continue to benefit from service innovations as they’re released.
What does the Smarsh Annual Services Plan mean for your organization?
You’ll always control how and when you spend your ASP budget. The Smarsh ASP portfolio of services includes:
- Managed services: We help your internal staff adopt Smarsh technologies at scale, enabling them to focus on their most important tasks. Extend or augment your compliance team with subject-matter experts from Smarsh.
- Adoption: Our implementation concierge accelerates the onboarding, configuration, and time-to-value of Smarsh technology solutions. We ensure our solutions are optimized to meet your organization’s and regulatory standards and aligned with your process and workflows.
- Training and Smarsh University access: Empower your team with immersive platform knowledge and technical support. Learn how to deliver impactful business outcomes through instructor-led (in-person or web-based) sessions, comprehensive knowledge base articles, and curated e-modules.
- Data services: Leverage archive import and export services to consolidate your valuable communications data securely, accurately, and in full fidelity. You can enrich your firm’s legacy data for utility in downstream applications and take advantage of APIs to seamlessly transfer archived data to e-discovery and other applications.
Experience the power of on-demand expertise at your fingertips
It is now easier than ever to implement, onboard and manage the Enterprise Platform solution for your organization. Simplify your business model with flexible services that are available when you need them most.
Reach out to your Smarsh representative to learn how to take advantage of the Smarsh Annual Services Plan.
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Scalable for organizations of all sizes, the Smarsh platform provides customers with compliance built on confidence. It enables them to strategically future-proof as new communication channels are adopted, and to realize more insight and value from the data in their archive. Customers strengthen their compliance and e-discovery initiatives and benefit from the productive use of email, social media, mobile/text messaging, instant messaging and collaboration, web, and voice channels.
Smarsh serves a global client base that spans the top banks in North America and Europe, along with leading brokerage firms, insurers, and registered investment advisors. Smarsh also enables state and local government agencies to meet their public records and e-discovery requirements. For more information, visit www.smarsh.com.
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